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Delivery & support

ELDOVANT releases are digital. This is how you get your files, and who to write to if something does not look right.

  1. Choose a releaseEach release page states what is included and in which format, before you pay.
  2. Complete paymentYou pay on the checkout page opened from the release. This site never asks for your card details.
  3. Receive your accessAfter payment, confirmation and access details are sent to the email address used at checkout.

Questions

I did not receive anything.

If nothing arrives within a few minutes, check your spam folder, then write to us with the email you used. contact@eldovant.com

Can I get my files again?

Keep your confirmation: it is the reference for your purchase. If you can no longer reach your files, write to contact@eldovant.com with the email address used at purchase.

Which formats will I get?

Every release page lists the exact format and technical details.

Refunds and questions about a purchase

For any question about a purchase, write to contact@eldovant.com.

Privacy

Read how personal data is handled on the Privacy Policy.

Write to support